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Knowledge Base — Page 9

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How can I upgrade my plan?

Employers are able to upgrade their plan when they log into their account.

The Architecture of Recruitment is Broken: Why We Must Stop Optimizing for Matching and Start Optimizing for Velocity

Traditional hiring is trapped in a toxic loop of "black hole" applications and automated gatekeepers. Discover why the future of recruitment is a live interview marketplace that prioritizes human connection and 15-minute velocity.

How do I purchase a background check? How much does it cost?

Our background screening services start at $15.99 (+HST).

How long will my background screening services take?

Each background screening service has its own estimated completion time, so the timeline depends on which service you purchase.

Can I use social media to make a decision on a hiring decision?

Employers may use social media as part of their hiring decision, but the reason for hiring or not hiring a candidate must be reasonable, job‑related, and consistent with fair hiring practices.

What is a driver's abstract/motor vehicle record check?

A driver’s abstract (also known as a motor vehicle record check) provides information about an applicant’s driving history, including traffic citations, vehicular offences, accidents, driving‑under‑the‑influence convictions, and any points on their driver’s license.

What is an enhanced criminal search?

An enhanced criminal record search is an add‑on to our standard Canadian Criminal Record Check.

What is CPIC?

CPIC stands for “Canadian Police Information Centre.” 

Why am I being asked questions about my credit?

This process does not check your credit, and it does not affect your credit score or history in any way. It simply uses information from your credit file to generate questions that help confirm your identity.

Can you do Vulnerable Sector Checks?

No. Vulnerable Sector Checks must be completed in person at your local police station.